Thrill casino
review 2026

Thrill in 2026 — the data story

Thrill (thrill.com) launched in 2025 (its help centre dates its first-anniversary promotions to August 2026) and has spent that time building a reputation as a rewards-first crypto casino rather than a bonus-first one. In the 30 days to 1 November 2026 it ranks #12 — just outside the global top 10 by tracked deposit volume (Tanzanite), at roughly $47.3M — down about 5% on Tanzanite's previous 30 days, across approximately 136,000 deposits at an average of $348 per deposit. That places it in the mid-table by raw volume, and its average deposit sits in the everyday band: far smaller than high-roller-skewed Duel ($1,128), close to Shuffle ($379) and 1WIN ($305).

What makes Thrill interesting isn't the volume — it's the model. Like a small but growing cohort of crypto casinos, Thrill has decided that the traditional welcome bonus is more marketing theatre than real value, and it pays players back continuously instead. The advertised headline is instant rakeback of up to 70% of the house edge with zero wagering, layered on top of a 16-tier VIP ladder; the help centre documents the ladder in detail but prints no rakeback rate. Whether that's genuinely better for you depends entirely on how you play, and we'll work through the math below honestly rather than cheerleading.

"Thrill slipped in the 30 days to 1 November 2026, down 5% on Tanzanite's previous 30 days, at #12 just outside the global top 10 — and its $348 average deposit still signals a real, returning player base rather than churn-and-burn bonus hunters. It's the rewards structure — not the volume — that defines this platform." — ProvenlyFair.com Analytics

The rewards model — rakeback instead of a bonus

Thrill makes no secret of the fact that it does not run a classic first-deposit match or free-spins welcome offer. Its rewards are continuous instead: rakeback from the entry tier, weekly and monthly bonuses, level-up payments and races. This section sets out what Thrill's help centre, VIP pages and Terms and Conditions put in writing (checked 11 November 2026), and marks the headline figures that are advertised but not documented there.

How the rakeback actually works

The help centre defines the mechanism but not the rate. Its rakeback article (dated 28 January 2026) says "Rakeback is a percentage return of this house edge", worked out from the amount you wager and the house edge of the games you play, and adds: "Rakeback accumulates automatically as you play and is awarded in the different bonuses on Thrill." The VIP pages list "Instant Rakeback" as a benefit of the entry tier, and every tier above it keeps it. Neither source prints a percentage for any tier, and neither attaches a wagering condition to the rakeback itself. The ceiling this review has quoted since July 2026, "up to 70% of the house edge, 0x wagering", is Thrill's advertised maximum. It does not appear in the help centre or in the text of the VIP pages, so read it as a ceiling to confirm on your own rewards page, not as a documented rate.

XP, the 16 tiers and what each one pays

Progression runs across 16 levels, from Base up to Obsidian, and depends on one number: "Your progress is based entirely on XP earned through wagering." (help centre, article dated 26 June 2026). The XP rates are published, and they reward high-edge games and sports bets most:

• Casino: 1.5 XP per $1 wagered on games with an RTP of 97% or below, 1 XP per $1 between 97% and 99%, and 0.5 XP per $1 above 99%.
• Sports: 3 XP per $1 wagered when the total odds of the bet are 1.10 or above, and 1 XP per $1 below that. "Voided, cashed-out, refunded and cancelled bets are excluded."

On those rates Bronze (10,000 XP) takes about $6,667 of wagering on slots that earn 1.5 XP per $1, or $20,000 on a game with an RTP above 99%, and pays a $15 level-up bonus. The full ladder, with the benefits the help centre adds at each step:

The amounts above Diamond I are withheld on purpose: "The level ups from Diamond I continue to get bigger and bigger. These will be left as a surprise." (article dated 13 February 2026). The help centre does not explain what Vault X is, and for the Platinum reloads it says only that "Reload details (amount, duration, and claim limits) are displayed when the reload becomes available." From Platinum III a player can take the next level-up reward in portions as the level progresses, and the VIP pages attach one condition: "Once your interval is set, it remains locked for the rest of the current level."

Weekly and monthly bonuses, lossback and claim windows

• Weekly Bonus. "The Weekly Bonus is sent out every Friday at 13:00 UTC" to accounts with betting activity in the previous 7 days. It is sized by VIP rank, the last 7 days of wagering and the house edge of the games played, and "If you experience an unlucky week, you may receive a higher bonus as compensation." It lapses if it is not claimed before the next weekly drop.
• Monthly Bonus. It is "distributed once per month, typically around the 15th", and is sized by VIP rank, the amount wagered since the previous monthly bonus, "Your profit values during the month" and the house edge of the games played. "Monthly Bonuses are time-limited and must be claimed before the next monthly bonus drops."
• Nothing is credited automatically. "Bonuses are not automatically credited; users must actively claim them during the specified window." (article dated 28 January 2026). A week or month without a wager earns nothing.
• Lossback. The terms name lossback among Thrill's reward schemes and the VIP rewards page presents it as something you ask for ("Request cashback."). No percentage, period or qualifying loss is printed in either place; the 10% of net losses quoted in this review is the advertised figure as of July 2026.
• Wagering on rewards. None of the weekly, monthly or level-up articles states a wagering requirement. The general terms leave room for one: "Bonuses may be subject to wagering requirements before withdrawal is permitted.", with "Details of the wagering requirements will be provided with each Bonus." The VIP host article also speaks of "wagering targets applicable to your bonuses" for host-issued offers, so read the conditions shown with each reward before you claim it.

Bonus rules in the Terms and Conditions

Because there is no welcome package, there is no wagering multiple, maximum bet or expiry period to report for one. The section headed Bonuses and Promotions in the Terms and Conditions (effective 16 September 2026) sets none of those numbers itself and defers to each offer: "Bonuses are subject to specific terms and conditions, which will be provided at the time of the offer." What it does fix applies to every reward on the site:

• One per household. "Bonuses are limited to one per person, household, IP address, or device unless otherwise stated."
• Claim period. "Bonuses must be claimed within the specified claiming period; unclaimed bonuses may be forfeited."
• Abuse. "Any attempt to exploit or abuse Bonus offers may result in the forfeiture of Bonuses and winnings."
• Changes. "We reserve the right to cancel, withdraw, or alter any Bonus at any time.", and "In the event of any dispute, our decision is final."
• Account closure. Under the Termination section, "Any unclaimed or pending rewards, bonuses, or promotional benefits will be forfeited and will not be payable."

Races, referrals, the VIP transfer and sportsbook extras

• $50,000 Weekly Race (article dated 6 October 2026; this review previously put the pool at about $75,000). It runs "from Wednesday 2pm UTC to the following Wednesday 2pm UTC", needs no opt-in, ranks players by XP and pays the top 350: $15,000 for first place, $6,500 for second, $4,000 for third, down to $8 for places 301 to 350. Prizes are "paid into your USDT wallet on Thrill".
• Referrals. "Earn 10% of the house edge on all eligible wagers made by your referrals." A new player can enter a code only "within 24 hours of signing up", and only before a first deposit or bet; once set, the link to the referrer is permanent.
• VIP Transfer (article dated 26 June 2026). Thrill sets an XP target and, if you reach it in the agreed period, pays a reward and promotes you to the matched tier. The entry condition is "You have wagered at least $1.5 million on the site you are transferring from." (this review previously said $1M), with proof of tier or wagering history, and the offer closes once an account has "25,000 XP or more on Thrill". It is limited to one account per person.
• VIP host. "Starting at the Emerald I, you'll unlock access to your own dedicated host." (article dated 28 April 2026). The host team, not general support, handles bonus eligibility, wagering targets and claims: "General customer support cannot assist with these issues".
• Sportsbook. Comboboost raises payouts on combo bets with selections at minimum odds of 1.30, and a cashed-out bet loses it. Early Payout settles a pre-match 1x2 bet as a winner when your team goes two goals up in six named competitions, but the help centre calls it a discretionary offer: "This promotion is available to selected customers only".

In our assessment, Thrill is more open than most about thresholds and level-up amounts, and less open about the number that matters most, the rakeback rate. The rewards are also back-loaded: the most attractive percentages and reload deals live near the top of the ladder, so a casual depositor who plays once will see far less value than the "up to 70%" headline implies.

Sources: Thrill help centre, what is rakeback, how to earn XP, rewards levels and benefits, level-up bonuses, how to claim rewards, weekly bonus, monthly bonus, weekly race, referrals, VIP transfer, VIP host, sportsbook promotions and early payout; Thrill VIP pages and Terms and Conditions (sections Bonuses and Promotions, Termination). Checked 11 November 2026. To price a rate once your account shows one, use the rakeback calculator.

Games & provably fair Originals

Thrill's library sits at roughly 2,700 to 3,100 titles depending on the source and the day — a respectable catalogue, but candidly below the market average for top-tier crypto casinos, several of which list 7,000+ games. What's there is well-curated: top providers by game count include Pragmatic Play, Evolution, Hacksaw Gaming, Endorphina, Relax Gaming and Nolimit City, with NetEnt and others also present. That covers slots, a full live-casino floor, game shows and table games.

The differentiator is Thrill's in-house Originals suite. The help centre's Originals article (dated 24 October 2026) lists 13 titles with their maximum bets and payouts: Baccarat, Plinko, Keno, Coinflip, Dice, Limbo, Mines, Crash, Slide, Blackjack, HiLo, Moles and Roulette (this review previously counted 8–9). It states: "All Thrill Originals games are provably fair, ensuring every result can be independently verified for complete transparency." Outcomes are derived with HMAC-SHA512, and the scheme is documented game by game; the section what is provably fair at Thrill below goes through it. The help centre prints no RTP for the Originals; the range of roughly 98.15% to 99.48% quoted in this review dates from July 2026. If verifying outcomes matters to you, our provably fair verifier explains how to check the math yourself. Thrill also markets some "Boosted RTP" slots and "Crash Zones" promotions; treat those as time-limited offers and read the conditions rather than assuming they're permanent.

Beyond the casino, Thrill runs a full sportsbook covering mainstream sports — football, basketball, tennis, motorsport — alongside a meaningful esports offering with Counter-Strike, Dota 2 and League of Legends markets. That makes it a genuine all-in-one site rather than a casino with a token betting tab bolted on.

What is provably fair at Thrill — and what is not

Thrill documents its scheme in four help-centre articles: an introduction, the commitment scheme and the random-number implementation (each dated 24 October 2026), and a game-by-game article (dated 1 November 2026). Together they describe the seeds, the hash function, how bytes become numbers and how each Original turns a number into a result. The Originals article adds that on-site checking was introduced in stages: "Starting from September, players will be able to check and verify game outcomes directly on-site".

The commitment: server seed, client seed, nonce and cursor

• Server seed. "A random 64-character string generated by the system. Its SHA-512 hash is visible to the player during gameplay."
• Client seed. "A player-controlled value. Random by default, but editable by the player."
• Nonce. It "Increments with every bet using the same server + client seed combo", starting at 1 after a rotation.
• Cursor. "A sub-nonce, used to generate multiple random numbers in a single round." It starts at 0 and rises each time a round needs another number, for example one step per card in Blackjack.
• The formula. "RandomBytes = HMACSHA512( Active_Server_Seed, Active_Client_Seed:Nonce:Cursor )", which yields 64 bytes per call, keyed with the server seed.
• Reveal. "When players rotate their seed pair, the old server seed is revealed and invalidated for future use."

Two conversion rules follow. A float between 0 and 1 is built from 7 random bytes, masked to the lowest 52 bits and divided by 2^52. A whole number in a range is not derived from that float: "This method uses rejection sampling to avoid bias", drawing 32-bit values and discarding any above a limit before taking the remainder. That matters for games such as Dice and Roulette, where a naive modulo would favour some outcomes slightly.

How each Original draws its result, with the published stake and payout caps

The caps come from the Originals article, which lists 13 games; Witching Heights appears only in the game-by-game fairness article. The documentation shows the logic but not the return: its Crash and Slide examples say the "rtp is assumed to be 0.98 for explanation purposes only", and no article states the RTP a given Original actually runs at. The Blackjack rules are published separately (article dated 31 January 2026): the dealer stands on 17, a blackjack pays 3:2, a split blackjack pays 1:1, one split per hand is allowed with no hitting on split Aces, and insurance pays 2:1. A game's house edge can be turned into a cost per bet with the house edge calculator.

Crash, Slide and Witching Heights: one round shared by many players

In the shared-round games a player does not set the client seed alone. "Every event generates a new server seed.", its hash is shown at the start of the round, and the seed itself is published when the round closes. The client seed comes from the table: "The client seed is captured by choosing the bet with the highest dollarised stake value." The bytes are then "RandomBytes = HMACSHA512(Active_Server_Seed, Active_Client_Seed)", with no nonce or cursor. Unless you place the largest bet of the round, the seed that fixes the multiplier is another player's; what you can still check afterwards is that the revealed server seed matches the hash shown beforehand. Witching Heights replaces the player seed altogether: "Witching Height uses a public randomness beacon as its client seed." The article names drand as the beacon and says the beacon round is committed before its value is published.

What is not provably fair

Everything Thrill does not build itself. Third-party slots, live casino tables, game shows and table games are settled by their providers, and none of them can be recomputed from seeds. The version of the terms issued by the Curaçao entity puts it this way: "You acknowledge that game outcomes are determined by certified Random Number Generators (RNGs) or live game operations. Where applicable, games are tested and certified for fairness by independent laboratories." The help centre's About article says "All games are independently audited and certified." Neither names a testing laboratory or links a certificate. Sportsbook bets are settled against official results, a bet counts only once it shows in your betting history, and the terms let Thrill void a bet after the fact for a pricing error or a malfunction: "In the event of any game, bet, or system malfunction, all affected bets and wagers shall be void."

Sources: Thrill help centre, provably fair introduction, commitment schemes, implementation, game-by-game results, Thrill Originals, Original Blackjack and About Thrill; Thrill Terms and Conditions (sections General, Placing Bets and Wagers). Checked 11 November 2026.

Banking & payouts — 15 cryptos, fees and holds as published

Thrill is crypto-only. Its deposit guide answers the fiat question directly: "No—Thrill only supports cryptocurrency deposits. Fiat (e.g., USD, EUR) is not currently accepted." A Buy Crypto button in the wallet, described as a third-party integration, lets you buy coins with fiat (this review has named the provider as MoonPay since July 2026; the help centre does not name it). The help centre lists 15 cryptocurrencies across 11 networks: Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), Solana (SOL), BNB, Litecoin (LTC), XRP, Dogecoin (DOGE), Tron (TRX), DAI, Bitcoin Cash (BCH), Chainlink (LINK), Polygon (POL) and Shiba Inu (SHIB). USDT runs on five networks (Ethereum, Tron, Binance, Solana and Polygon) and USDC on five (Ethereum, Binance, Solana, Polygon and Arbitrum), which is where the choice of fee comes from.

Minimums and fees for every coin and network

The limits article (dated 24 October 2026) starts with the cap, or rather its absence: "There are no restrictions on the maximum withdrawal amount. You can withdraw as much money as you have available in your account." Minimums and fees are fixed amounts in the coin being withdrawn, and "you cannot withdraw an amount less than the withdrawal fee attached to that currency". The published table, in full:

The spread inside one coin is the practical point. A USDT withdrawal costs 1 USDT on Ethereum, Tron, Binance or Polygon and 0.5 on Solana; a USDC withdrawal costs 1 on Ethereum, 0.5 on Solana, 0.1 on Binance or Polygon and 0.01 on Arbitrum, where the minimum also drops to 1 USDC. On a 2.5 USDT minimum withdrawal a 1 USDT fee is 40% of the amount, so small cash-outs are the expensive ones. The withdrawal guide adds that "Every withdrawal has a minimum amount and a fee, both of which will be clearly shown before you confirm the transaction."

How long a withdrawal takes

Thrill publishes no processing time for its own side of a withdrawal. The guide says only "Once confirmed, your transaction is broadcast to the blockchain.", the About article describes the product as "Deposits and withdrawals are instant, borderless, and intuitive", and the troubleshooting article opens with "Crypto withdrawals are usually fast." What is published is how long each network usually takes once the transaction is out:

Those are network times, not a promise about review. The terms keep a general right to slow a payout down ("We reserve the right, acting reasonably, to delay, refuse, or restrict withdrawals"), and the AML policy describes a mix of manual and automated checks on transactions. If a transaction shows as confirmed on a block explorer but has not arrived, the help centre's answer is that the problem is likely on the receiving platform's side.

What can hold or block a withdrawal

• Deposit wagering (1x). "You must wager the full value of each deposit at least once before requesting a withdrawal. We reserve the right to refuse, delay, or void any withdrawal request where this requirement has not been met." (Terms and Conditions, Deposits and Withdrawals, Wagering Requirements). The withdrawal guide gives the reason in its list of mistakes, under withdrawing without gameplay: "This violates our anti–coin mixing rules and will block the withdrawal".
• Bets placed only to clear it. Thrill may void bets made to satisfy the requirement without real play, "including opposite betting, low-risk wagering patterns, or any other activity that does not constitute meaningful gameplay".
• Verification. "We may require verification documents before processing withdrawals, including identity verification and source of funds checks.", and "We may withhold funds until the verification process is completed."
• A risk-based threshold. "Any account's withdrawal function may be suspended once it reaches a withdrawal threshold, dependent on its risk profile until adequate due diligence has been completed." (AML Policy, section 6). The threshold is not published.
• Blockchain screening. "All cryptocurrency deposits and withdrawals are analysed using Chainalysis to identify potential signs of fraud or suspicious activity." A flagged account is suspended and reviewed, the policy bans mixers and tumblers, and Thrill reserves the right to block withdrawals to addresses it rates as high-risk.
• Same route out as in. "Withdrawals will be processed using the same method you used for deposits, wherever possible."
• Wrong network, address or tag. "Withdrawals sent to the wrong network or address may be permanently lost." XRP needs a Destination Tag; for a self-custody wallet that has none, the help centre says to enter any non-zero number.
• Money owed to Thrill. The terms allow Thrill to "offset any amounts owed by you to us against any funds held in your account", for example after a mistaken credit or a reversed deposit.
• A breach of the terms. The sanction includes "withholding, restricting, or offsetting any amounts otherwise payable to you, including deposits, winnings, bonuses, or any account balance".
• Self-exclusion. The account's self-exclusion page lists "No betting, cashout, or withdrawals." among the effects of a break, so withdraw first if you intend to lock the account.
• Dormancy. "Your Account may be deemed dormant if it has remained inactive for twelve (12) consecutive months." Thrill may then charge "a monthly administrative fee equal to five percent (5%) of the remaining Account balance", take a balance under $5 in full, and ask for identity checks before reactivating the account or paying out.

Deposits

"Thrill has no minimum or maximum deposit limit for any supported cryptocurrency." The deposit guide says "Most deposits are processed within minutes." and that "All deposits require blockchain confirmations."; it does not print the number of confirmations per coin. A transfer on the wrong chain is not rescued: "Using an unsupported token or network will result in the deposit being uncredited." The terms require the funds to be your own ("You must not deposit funds using payment methods belonging to third parties."), and they add a rule that matters to anyone who is blocked, suspended or self-excluded: "If you attempt to deposit while your account is in any such state, we reserve the right to retain those funds." One inconsistency is worth knowing about. The deposit guide opens with "Your email and account needs to be verified first before making any deposits.", while the registration article says "Email confirmation isn’t required."

In our assessment, a published fee table and the absence of a withdrawal cap are Thrill's strongest banking features, and recurring positive Trustpilot themes specifically cite smooth, quick withdrawals. The 1x deposit wagering rule and the unpublished review thresholds are the conditions to plan around.

KYC and account verification

There is no upfront KYC. The registration article asks the question itself, "Do I need to provide KYC documents before finishing my registration?", and answers that only basic information is needed; accounts are opened with an e-mail address and password, Google or Twitch. The terms then reserve the opposite right for every later moment. Thrill may ask for identification at any time to verify identity, age and location, and "We may suspend your account until the correct documentation is provided." So "no KYC" is conditional rather than absolute.

• Levels in the account. The Verification page has two steps, Level 1 "Personal Details" and Level 2 "Proof of Identity". The document types it accepts are driver licence, national ID, passport and residency permit, uploaded as JPEG, PNG or PDF of up to 10MB.
• Review time. After a submission the page states: "This process usually takes up to 24 hours, and we’ll notify you as soon as it’s complete."
• What else can be requested. The AML policy lists proof of residential address, copies of identification and source of funds, and says "high-risk accounts may be required to provide proof of wealth".
• Data collected. The policy names full name, permanent residential address, date of birth, place of birth, nationality, an identity number and contact details, and allows a shorter start: "In low-risk scenarios, a simplified approach may be adopted collecting the first 3 pieces of information initially."
• Published triggers. A request at Thrill's discretion at any time; a check before a withdrawal; the risk-based withdrawal threshold; a flag from blockchain analysis; age verification ("We may request age verification and suspend any account until valid documentation is provided."); reactivating a dormant account; and some promotional codes, whose error message reads "KYC needed. Verify to unlock the drop." No amount in dollars or coins is published for any of them.
• If you are flagged. "If your account is flagged for further verification, you’ll be notified via email or in your account dashboard."
• If you do not comply. Failing to provide documents, submitting forged ones or trying to bypass the process "may result in the suspension or termination of your Thrill.com Account and the forfeiture of all the funds held in it, to the extent permitted by Law".
• Who sees the documents. "We may utilise third-party services to verify your information.", and using the site counts as consent to those checks.
• Duplicate accounts. One account per person; the AML policy lists "Banning accounts with identical KYC details" among its measures.

The Anti-Fraud Policy adds reporting rules that are not KYC triggers but explain the monitoring: the version issued by the Anjouan entity says "we report all transactions exceeding USD 10,000", the Curaçao entity's version sets the figure at USD 3,000, and both say "Accounts with deposit and withdrawal activity are reviewed weekly". For how this compares with other operators, see no-KYC casinos.

Sources: Thrill help centre, withdrawal limits and fees, how to make a withdrawal, delayed or missing withdrawals, supported cryptocurrencies, deposits, memo tags, wallet, registration and About Thrill; Thrill Terms and Conditions (sections Account Registration, Verification and Know Your Customer, Deposits and Withdrawals, Account Activity, Breach and Consequences), AML Policy, Anti-Fraud Policy and Responsible Gambling policy; verification and self-exclusion wording on thrill.com. Checked 11 November 2026.

THRILL vs THE COMPETITION

Is Thrill legit — licensing & reputation

Thrill runs under two companies and two licences, and which one applies depends on where you are. The footer of thrill.com and the default Terms and Conditions (effective 16 September 2026) name Gravity Unleashed Limitada, registered in Costa Rica under number 3-102-923055 and licensed by Anjouan under number ALSI-202506019-FI1. A second version of the same terms names Gravity Unleashed B.V., registered in Curaçao under company number 165275, which says it operates under a Certificate of Operation from the Curaçao Gaming Control Board "until the process of the application (OGL/2024/1052/0508) has concluded". The help centre confirms the split: "Depending on where a player is located, one of these licenses governs their access to our platform." Both register entries are set out further down. This is the standard licensed-offshore framework used by most crypto casinos: it provides a regulatory wrapper and a complaints route, but it is lighter-touch than a UKGC or MGA license, so player protection leans heavily on the operator's own conduct.

On reputation, the picture is mixed-positive and worth presenting honestly. Independent review sites including AskGamblers and BTCGOSU assign Thrill a "Trusted" rating, citing concrete signals: provably fair verification on Originals, published XP multipliers and level-up amounts, and responsive support. Complaint trackers show only a handful of formal cases (around four), the majority of which were closed as unjustified by the mediator. Against that, Thrill's Trustpilot score is more modest — sitting near 2.8/5 across roughly 99 reviews at the time of writing — though notably the team responds to around 81% of negative reviews, which is a higher engagement rate than most crypto casinos bother with.

In the reviews themselves, the recurring positives are fast crypto withdrawals, a clean and well-optimised site, and responsive live chat. The recurring negatives cluster around bonus-term disputes, occasional account-access friction, and isolated reports of game malfunctions — fairly typical territory for a platform still building its name. There are also legitimate responsible-gambling criticisms: Thrill's own Responsible Gambling policy describes self-exclusion (1 to 180 days) and no deposit, loss or wager limit that a player can set, so the onus is squarely on the player to set boundaries. We treat that as a genuine con, not a footnote.

Account security, self-exclusion and the two licence registers

Security controls on the account

The account's Security page offers two-factor authentication and says what it protects once it is on: "Two-Factor Authentication is active. From now on, withdrawals and sensitive actions will require a verification code." A Sessions page shows where the account is logged in ("Keep track of your logins – see when, where, and which device you used to access Thrill.") and can end every other session at once. An account opened with Google or Twitch has no password of its own until one is created: "Since you signed up with SSO, you’ll need to use the reset password flow to set a password." The help centre mentions a passwordless login option and warns against sending several reset requests in a row, "as this may block further emails from being triggered". Usernames are fixed and public: "We currently don’t offer the ability to hide usernames."

The help centre, the terms and the Security page describe no withdrawal-address allowlist, no anti-phishing code and no hold on withdrawals after a password change. Responsibility sits with the player ("All activity under your account is your responsibility."), and duplicate accounts are looked for with "device data, IP address, personal information, payment methods, and patterns of use". On custody, the help centre says crypto is processed through an institutional payments provider it does not name, with multi-signature approval: "Transactions require approval from multiple independent parties, which helps prevent unauthorized access or internal misuse."

Self-exclusion, the 24-hour cooldown and the missing limits

Thrill's Responsible Gambling policy (effective 1 January 2025) describes one tool for players. Self-exclusion is requested by live chat or e-mail, and "This means your account will be locked for a chosen period (from 1 to 180 days), and you will not receive promotional materials during this time." The account's own self-exclusion page works in two steps: "You’ll first enter a 24-hour cooldown period, no betting, no access, no exceptions.", after which the lockout can be set to 1 day, 1 week, 1 month or 6 months, and "A permanent exclusion is also available by contacting support." During a break "Account access is fully blocked.", open bets stay active and the period cannot be shortened or reversed.

Neither the policy, the terms nor the help centre describes a deposit limit, a loss limit, a wager limit or a session reminder that a player can set. The policy does let Thrill act on its own: "We may suspend or close accounts showing signs of compulsive behavior or mental health risks", and it may refuse to reopen them. It points to BetBlocker and Gamban for device-level blocking and to Gambling Therapy and Gamblers Anonymous for support. The minimum age is 18.

Two operators, two register entries

Anjouan. The public licence register of Anjouan Gaming has this row: company Gravity Unleashed Limitada, licence number ALSI-202506019-FI1, type B2C, status valid, issued 19 June 2025, expiry 18 June 2027, domain thrill.com. The company is on neither the regulator's list of suspended licences (one entry) nor its list of revoked licences (two entries). The regulator limits what a row proves: "Inclusion of a domain in the register confirms only that the domain has been notified to the Authority as associated with licensed activities."

Curaçao. The Online Gaming License Registry of the Curaçao Gaming Authority (last updated 5 November 2026) lists Gravity Unleashed B.V. under number OGL/2024/1052/0508: type B2C, company registration 165275, issued 2 September 2025, expires 2 March 2026, status "Assessment in progress". The printed expiry date has passed and the status column shows an application still being assessed, which is how Thrill's own terms describe it. Other rows in the same registry show no expiry date and the status Indefinite; the row for Gravity Unleashed B.V. does not. Gravity Unleashed B.V. does not appear in the authority's enforcement register (last updated 14 September 2026), and the authority adds its own caveat about the lists: "these overviews do not guarantee the current validity of the licenses".

Complaints: where a dispute goes

Under the default terms a complaint goes to [email protected] or live chat, and "If you are not satisfied with the resolution, you may escalate the matter to management via [email protected]." No deadline is given for either step, and the clause ends: "In the event of a dispute, our decision shall be final unless otherwise determined by an external adjudicator." Those terms are governed by the law of Anjouan, give its courts exclusive jurisdiction and exclude class actions. They name no outside adjudicator. The Anjouan regulator requires its licensees to engage an approved Alternative Dispute Resolution provider and describes the order of steps: "Players must first submit their complaint directly to the licensed operator via the operator’s license validator page and allow the operator’s internal complaints procedure to run its course.", and "Where a complaint remains unresolved after completion of the operator’s internal process, the player may escalate the matter to an ADR provider approved by the Authority." It lists four approved providers: EGIS ADR, Axion ADR, iGaming ADR and CADRE B.V.

The Curaçao entity's terms set out a fuller procedure with time limits: a complaint is e-mailed to [email protected] from the registered address, "Complaints must be submitted within six (6) months of the relevant incident or bet settlement.", "You will receive a written acknowledgment within 7 business days.", and "All other complaints will be resolved within 4 weeks, extendable once (to 8 weeks) only in complex cases with written notice to the player." Responsible-gaming complaints are to be handled within 5 business days where possible. Both versions cap what a player can claim: "Our maximum liability to you for any claim arising from your use of the Services shall not exceed the total amount of funds you have deposited in your Thrill.com Account."

Restricted countries: two lists, one rule on VPNs

The two versions of the terms do not name the same countries. The default version (Gravity Unleashed Limitada) lists "Anjoan, the British Virgin Islands, Curaçao, The Dutch Caribbean Islands, Cyprus, the Netherlands, the United Kingdom, the United States of America" (Anjouan is spelled that way in the terms). The Curaçao entity's version, and the Blocked Countries list in the help centre, read: "Australia, the British Virgin Islands, Curaçao, Cyprus, France, Germany, Iran, North Korea, The Dutch Caribbean Islands, the Netherlands, the United Kingdom, the United States of America". Both add any place where the services are illegal, where they would need a local licence, or which is under United States, European Union or United Kingdom sanctions. Australia, France, Germany, Iran and North Korea are therefore on the help centre's list but not in the default terms; Thrill does not publish which countries fall under which licence, so the longer list is the one to go by.

The rule covers visitors as well as residents: "These restrictions apply to both residents and citizens of other jurisdictions while they are present in a Prohibited Jurisdiction." The help centre adds that "Access is based on your current location, not the country linked to your account.", and that a blocked visitor may, depending on the location, still be able to log in and withdraw but not deposit, register or play. On VPNs the terms are short: "Any attempt to bypass these restrictions, including the use of VPNs or proxy servers, constitutes a breach of this Agreement." The stated consequence of a breach of that section is "immediate suspension or termination of your account, including forfeiture, reversal of winnings and/or funds". The AML policy lists IP-based geo-blocking and a declaration at sign-up among Thrill's controls, so under these terms a balance built up from a listed country can be withheld.

Sources: Thrill Terms and Conditions (sections Introduction, Account Registration, Prohibited Activities, Limitation of Liability, Governing Law and Jurisdiction, Complaints), Responsible Gambling policy and AML Policy; footer, security, session and self-exclusion wording on thrill.com; help centre, About Thrill, regional availability, account settings, usernames and cryptocurrency usage; Anjouan Gaming licence register, suspended and revoked licences, registry disclaimer and authorized ADR providers; Curaçao Gaming Authority licence register page with its online gaming registry and enforcement register. Checked 11 November 2026. More context: is Thrill safe?

What the deposit data says — down 5%, just outside the top 10

Tanzanite recorded $47.3M in deposits to Thrill in the 30 days to 1 November 2026, -5% on Tanzanite’s previous 30 days (after $50.2M in the 30 days to 2 October 2026), which places it #12 of the 41 casinos Tanzanite tracks — just behind Cloudbet (#11, $49.2M) and ahead of Winna (#13, $39.0M, -9%). That is one window against one comparison, not a trend.

One honest caution before you read anything into these numbers: deposit volume measures money flowing in — it says nothing about player win rates, payout reliability or safety. A casino can grow while paying slowly, and shrink while paying perfectly.

Frequently asked questions